Delivery and Shipping Information

THIRD PARTY COURIER SERVICE

COMMONLY USED COURIERS INCLUDE UPS.

UPS GROUND SERVICE
STANDARD ORDERS WILL BE PROCESSED (PENDING CREDIT CARD APPROVAL) IN 1-2 BUSINESS DAYS. A BUSINESS DAY IS MONDAY THROUGH FRIDAY, EXCEPT HOLIDAYS. CUSTOMERS CAN EXPECT DELIVERY 3-5 BUSINESS DAYS AFTER THE ORDER IS PROCESSED.

UPS 2ND DAY AIR
2ND-DAY AIR ORDERS WILL BE PROCESSED (PENDING CREDIT CARD APPROVAL) IN 1-2 BUSINESS DAYS. A BUSINESS DAY IS MONDAY THOUGH FRIDAY, NOT INCLUDING HOLIDAYS. CUSTOMERS CAN EXPECT DELIVERY 2-3 BUSINESS DAYS AFTER THE ORDER IS PROCESSED.

SJZIPPER.COM RESERVES THE RIGHT TO HOLD ANY ORDER FOR SUSPECTED FRAUD. AFFECTED CUSTOMERS WILL BE NOTIFIED BY OUR SJZIPPER.COM OPERATIONS DEPARTMENT.

REFUNDS ON SHIPPING CHARGES
IF WE MADE A MISTAKE AND SENT YOU THE WRONG ORDER, OR IF YOU RECEIVED A DAMAGED PRODUCT, WE WILL REFUND SHIPPING CHARGES TO YOUR CREDIT CARD. FOR SHIPPING CHARGE REFUNDS WITHOUT A RECEIPT, YOU MUST PROVIDE THE ORIGINAL ORDER NUMBER.


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